Sample Course Agenda

Team Building

Presenter: Jenny Carney

Program Description: This interactive workshop focuses on the many aspects of building a dynamic and productive work team. The workshop allows the participants an opportunity not only to analyze the elements of a productive team but also to practice a variety of skills needed to be part of a productive team. For example, members of a productive and efficient team have strong interpersonal communication skills, effective consensus building skills, an understanding of various work styles and the ability to create systems that use the work styles effectively for the good of the product or the service.

Course Objectives and Measurable Outcomes: Each participant will be given time to:

• Assess individual work skills.
• Gain an understanding of other types of work skills.
• Practice interpersonal communication skills.
• Learn methods to help develop a team communication system.
• Practice how to give and receive criticism.
• Learn various techniques to resolve conflicts.

Each participant will leave with a box of practical “tools” to help them be a part of a productive and dynamic team.

Practical Application Exercises:

Most of the workshop will be focused on participants practicing the new techniques with others. They will be given real world scenarios and be asked to develop a plan of action for team building issues they are curently dealing with.

Student Workshop Evaluation/Assessment of Learning: An evaluation will be given to all participants regarding the training outcomes and specifically how they will apply them.